FAQs

What methods of payment do you accept?
We currently accept Mastercard, Visa, and Discover through our secure online payment gateway.  You can also pay via Google Checkout or Paypal.

How soon will my order ship?
While we make every attempt to ship our products the same day we receive the orders we guarantee a 2-3 day shipping policy.

What ways can I order products?
You can order online with our secure shopping cart software

How do I return an item?
Please contact Customer Service for a Return Authorization Number. Your Customer Service Representative will ask you to place this number on the outside of your return carton to speed up the processing of your return and any credits you may have.

Shipping fees are not refundable, unless, of course you are returning defective merchandise or merchandise we shipped in error.

All returned merchandise must be packed to avoid damaging in transit and needs to include all original packaging and paperwork in order to receive a refund, credit or replacement item.

What is All My Pet Supplies Guarantee?
We Guarantee your 100% satisfaction. If you're not happy with any product purchased from All My Pet Supplies, simply return it for replacement or refund within 60 days.

If you have additional questions please contact customer service Mon.-Fri. 9:00 AM to 5:00 PM